Information We Collect

At FlowLogicSys, we collect information that helps us provide you with quality financial education services. When you visit our website or interact with our educational programs, we gather data that enhances your learning experience.

Personal Information You Provide

• Contact details including name, email address, and phone number when you inquire about our programs
• Professional background information to customize your learning path in valuation techniques
• Educational history and experience level to better serve your learning needs
• Payment information when you enroll in our financial analysis courses
• Communication preferences and feedback about our educational services

Information Collected Automatically

• Website usage patterns including pages visited and time spent on educational content
• Device information such as browser type and operating system
• IP address and general location data for security and analytics purposes
• Cookies and similar technologies to improve your browsing experience

How We Use Your Information

Your information helps us deliver exceptional financial education services tailored to your professional development needs. We use data responsibly to enhance your learning experience and maintain program quality.

• Delivering educational content and course materials for valuation techniques training
• Communicating about program schedules, updates, and important announcements
• Providing technical support and responding to your questions about our services
• Improving our educational programs based on student feedback and performance data
• Sending relevant information about new courses or educational opportunities
• Maintaining accurate records for educational progress tracking and certification
• Ensuring website security and preventing fraudulent activities

We process your personal data based on legitimate business interests, contractual obligations, and your consent where required by Thai privacy laws.

Information Sharing and Disclosure

FlowLogicSys values your privacy and maintains strict policies about sharing personal information. We only share data when necessary for providing educational services or when legally required.

Service Providers and Partners

We work with trusted third-party service providers who help us deliver quality education:

• Payment processing companies for secure transaction handling
• Educational technology platforms that support our online learning environment
• Email service providers for course communications and updates
• Analytics services to understand how students interact with our content
• Cloud storage providers for secure data backup and program materials

Legal Requirements

We may disclose personal information when required by Thai law, legal process, or government requests. This includes situations involving:

• Compliance with court orders or legal investigations
• Protection of our legal rights and educational program integrity
• Prevention of fraud or security threats to our systems
• Cooperation with regulatory authorities in Thailand

Your Privacy Rights

Under Thai Personal Data Protection Act (PDPA) and international privacy standards, you have important rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

How to Exercise Your Rights

To exercise any of these privacy rights, please contact our data protection team using the information provided below. We typically respond to requests within 30 days and may need to verify your identity for security purposes.

Data Security and Protection

Protecting your personal information is fundamental to our educational mission. We implement comprehensive security measures that meet industry standards and Thai regulatory requirements.

While we maintain strong security practices, no system is completely secure. We continuously update our security measures and promptly notify affected individuals if a data breach occurs.

Data Retention

We retain personal information only as long as necessary for providing educational services and meeting legal obligations. Different types of data have specific retention periods based on their purpose and legal requirements.

Retention Periods

• Student records and course completion data: Maintained for 7 years after program completion for certification purposes
• Marketing and communication preferences: Retained until you withdraw consent or close your account
• Payment and transaction records: Kept for 5 years as required by Thai financial regulations
• Website usage analytics: Aggregated data retained for 2 years for service improvement
• Support and communication records: Maintained for 3 years to ensure service quality

When retention periods expire, we securely delete or anonymize personal information unless longer retention is required by law or legitimate business needs.

International Data Transfers

FlowLogicSys operates primarily within Thailand, but some educational services may involve international data transfers. We ensure appropriate safeguards protect your information when transferred outside Thailand.

Any international transfers comply with Thai PDPA requirements and include:

• Transfers only to countries with adequate data protection standards
• Contractual agreements ensuring recipient organizations protect your data appropriately
• Regular monitoring of international service providers' security practices
• Clear documentation of transfer purposes and data protection measures

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your educational experience and improve our services. You can control cookie preferences through your browser settings.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality and secure login access
• Performance cookies: Help us understand how students use our educational content
• Functionality cookies: Remember your preferences and customize your learning experience
• Analytics cookies: Provide insights into course effectiveness and student engagement

Most browsers allow you to control cookies through settings preferences. Disabling certain cookies may limit some website features but won't prevent access to essential educational content.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our educational services, legal requirements, or data protection practices. Significant changes will be communicated through email notifications and website announcements.

We encourage you to review this policy regularly to stay informed about how we protect your personal information. The effective date at the top of this page indicates when the policy was last updated.

Continued use of FlowLogicSys services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may request account closure while retaining rights to completed educational records.

Contact Information for Privacy Matters

If you have questions about this privacy policy or need assistance with your personal data rights, our privacy team is ready to help.

When contacting us about privacy matters, please include your full name, contact information, and a detailed description of your request or concern. We respond to privacy inquiries within 30 days and provide regular updates for complex requests.

You also have the right to file complaints with Thailand's Personal Data Protection Committee if you believe we have not properly addressed your privacy concerns.